State Farm® Insurance Agent Mark Crump

"Marie was incredible helpful in assisting me with my insurance claim. Her warm demeanour, feral knowledge and willingness to go above and beyond truly stood out. I’m grateful for her support and exceptional customer service."

"Katrina was extremely helpful, she is very nice and amazing to work with. She understood all of my concerns and made me feel at ease. Thank you!"

"Marie, with Mark Crump State Farm Insurance Agency, is always professional and compassionate. She truly cares about providing the best service for her customers and their families."

"Katrina was so very helpful. I called just to change my premium payment info. And I ended up learning 100 things about my policy that I didn’t know. Keep up the good work."

"Katrina did an excellent job providing me with all the information I needed to pick the best quote for my new vehicle. Very polite and a great since of humor. Thanks again!"

"Marie was great helping us review our home owners insurance and getting us an automobile policy.
It was a pleasure working with her. Very friendly and knowledgeable of the State Farm products.
Thank you!"

"Marcus Britt helped me get car insurance, life insurance, and renters insurance at very affordable pricing. He was extremely hospitable and knowledgeable and I would recommend him and Mark Crump as State Farm agents any day!"

"Michael was great with helping me"

"Mike was very helpful, quick, and efficient with the process, he also got me a solid quote."

"Took time and explain coverage plan."

"Mark Crump was very helpful in getting me out of a tough situation. Mark was friendly, knowledgeable and professional throughout the process of getting my insurance needs taken care of.
I would recommend Mark to anyone who is looking for insurance."

"Katrina was very professional and concerned with my needs. She was very pleasant and friendly."

"I have spoken with Katrina on multiple occasions on the phone and she has always been very helpful and pleasant answering my questions. Great job!"

"Marie was very helpful and explained every part of the process and kept me informed the entire process of getting my late father's cars and home insured under me."

"Katrina was so helpful and she goes above and beyond for customers she made my day"

"Katrina is absolutely amazing. I had special requests with paperwork and beneficiaries. I had to go back-and-forth with her through email and I kept bugging her little detail. She was absolutely amazing and so patient with me. She has such a positive attitude. She is a breath of fresh air. I highly recommend working with Katrina!"

"Mrs. Garfinkel did her thing ...thank you !!!"

"Always helpful on the phone to answer my questions and solve problems."

"Great customer service"

"Added a vehicle to my policy over the phone today. Katrina was helpful, polite, & friendly. With her help I was able to accomplish everything I intended to at the dmv"

"Marie Council was terrific! She is so professional with helping my Son get his own insurance plan for his vehicle! Thank you so much!"

"Marie Council at Mark Crump State Farm in Newport News, VA is absolutely amazing. She is a highly professional, reliable, and consistent Customer Relations Representative who truly cares about her clients. Marie is always helpful, patient, and kind, and she takes the time to make sure everything is explained clearly and handled efficiently. Her dedication and positive attitude make every interaction a great experience. I highly recommend Marie to anyone looking for outstanding customer service and dependable insurance support."

"Fair price and great service!
Katrina was extremely helpful and informative, thank you!"

"Changed my insurance today and I had the most pleasant interaction with Marie she was very knowledgeable and helped me with all my concerns."

"Great place for car insurance everyone is very helpful"