State Farm® Insurance Agent Mark Crump

"Hey, Mehmet! Your message truly means a lot, and I’m grateful you took the time to share such a detailed account of your experience with our office. Hearing that our group’s consistency, care, and follow-through have made such an impact is something I deeply appreciate, and I’m glad Marie’s attention to your homeowners and auto needs has been meaningful for you. I value the way you’ve noticed the day-to-day effort from everyone here, and I’m thankful for the confidence you place in us. Your commitment to continuing with our office is something I don’t take lightly, and I’ll keep working to make sure you feel supported each time you reach out. Your words about how the group treats people and the importance of genuine care reinforce exactly how we aim to show up, and I’m grateful you chose to share that with such detail. Thank you, Mehmet."

"Hey, Bryan! Thank you for sharing your experience with our auto insurance. We’re happy to hear our customer service met your expectations and that you felt valued. We appreciate you taking the time to recognize our team’s efforts and your feedback means a lot."

"Andrew, thank you for your kind words! I'm happy to hear that Katrina has been so helpful and patient with your questions. Our team is dedicated to providing the best service possible. If you need anything else, feel free to reach out!"

"Thank you, Bernice! I'm happy to hear that Katrina provided you with excellent service and that your windshield replacement was scheduled so quickly. Our team is committed to providing prompt and professional assistance. Let us know if there's anything else we can do for you!"

"Thank you! I'm happy to hear that you received excellent customer service and a great quote for your wife’s insurance. We’re always here to help with any of your insurance needs!"

"Thank you, Kim! I'm happy to hear that Marie Council has been helpful and informative. We appreciate your kind words and are glad to know you received the services you needed. Let us know if there's anything else we can assist you with!"

"La'Neka, thank you for your wonderful feedback! I'm happy to hear that Marie provided you with such excellent service and clarity. We always aim to ensure our customers feel informed and valued. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"

"Thank you, Benjamin! I'm happy to hear that our office has been prompt and helpful for you. Katrina is indeed a valuable part of our team, and I'm glad she has made a positive impression. If you ever need anything else, feel free to reach out!"

"Thank you, Raycheal! I'm happy to hear that Katrina provided such excellent service and ensured all your needs were addressed. Our team is dedicated to delivering top-notch support. If you have any more questions or need further assistance, feel free to reach out!"

"Kailey, thank you for sharing your experience! I'm happy to hear that Katrina was able to assist you so effectively with your coverage switch. We always aim to make the process as smooth as possible. If you need anything else, feel free to reach out!"

"Thank you, Sandy! I'm happy to hear that Katrina provided you with such a professional and friendly experience. We truly value your feedback and are grateful for your appreciation. If there's anything else we can do for you, just let us know!"

"Thank you for your review, Rodrigo! I'm delighted to hear that Marie made your first experience with us so positive. We're grateful to have you with State Farm and are here to assist with any future needs. Let us know if there's anything else we can do for you!"

"Thank you, Brian, for sharing your experience! I'm glad Katrina was able to provide valuable information about a Policy. It's wonderful to know that you found the conversation enjoyable and informative. If you have any more questions or need further assistance, feel free to reach out to our office anytime."

"Thank you, Trish! I'm glad Katrina could provide you with all the information you needed. We appreciate your feedback and are here for any future questions or assistance you may need."

"Thank you, Ralph, for your wonderful feedback! I'm glad to hear that you value the personal service we strive to provide. Katrina will be delighted to know her assistance made a difference."

"Thank you, Dennis! I'm happy to know that you found our customer service excellent and the transaction fast and easy. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"

"Thank you, Mercedes, for sharing your experience! I'm happy to hear that Katrina was able to assist you with such professionalism and kindness, especially during a stressful moment at the DMV. Your appreciation means a lot to us. If you ever need further assistance, feel free to reach out to our office anytime."

"Thank you, Neil, for your wonderful feedback! I'm happy to hear that Marie has been providing you with exceptional service and ensuring your policies meet your needs. We appreciate your decision to switch to our office and look forward to assisting you with any future insurance needs. Feel free to reach out anytime!"

"Thank you, Ashine, for sharing your experience! I'm happy to hear that Marie was able to assist you effectively and make the process smooth. We appreciate your feedback and are here to help with any future questions or needs you may have."

"Thank you, Michele, for sharing your experience! I'm glad Marie was able to assist you with your claim and make the process smoother. Your satisfaction is important to us, and we're here to help with any future needs. Don't hesitate to reach out if you have any questions or require further assistance."

"Thank you, Joan, for your wonderful feedback! I'm delighted to hear that Katrina has been able to assist you with such patience and expertise. We truly value having knowledgeable and kind team members like her. If you ever have more questions or need assistance, feel free to reach out to us anytime."

"Thank you, Thomas, for your wonderful feedback! I'm glad Katrina was able to assist you so efficiently, even late in the evening. Our team is dedicated to providing prompt and professional service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime."

"Thank you, Judy, for your wonderful feedback! I'm glad to know that Marie provided you with professional, helpful, and courteous service. She truly is a great asset to our team at State Farm. If you have any more questions or need assistance in the future, feel free to reach out to us. We're here to help!"

"Pamela, I'm so glad you found our service outstanding and professional! Your feedback is truly appreciated. If you ever need assistance or have questions, feel free to reach out. We're here to help!"

"Larry, thank you for sharing your positive experience with Katrina! I'm glad to hear she was able to provide you with clear explanations and support. We truly appreciate your kind words and well wishes. If you have any further questions or need assistance in the future, our office is always here to help. - Mark Crump - State Farm Insurance Agent, Newport News, VA"