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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allie Cummings

May 3, 2024

5  out of  5 rating by Allie Cummings
"James was super helpful & very friendly! -Lauren Williams"
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Aglecia Smith

April 25, 2024

5  out of  5 rating by Aglecia Smith
"James Kennedy gave me awesome , professional customer service experience."
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Christina Lucas

April 25, 2024

5  out of  5 rating by Christina Lucas
"James Kennedy was so helpful and so nice through the process of getting me homeowners insurance. I would recommend mark crump's office to anyone. There the most nicest around the peninsula and Hampton roads area. Wonderful to work with. So thankful for them."
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Juju Dreadhead

April 23, 2024

5  out of  5 rating by Juju Dreadhead
"James was completely impressed with his professionalism and customer service. The energy here was very inviting and comfortable."
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Betty Fuller

April 15, 2024

5  out of  5 rating by Betty Fuller
"I spoke with Katrina this morning concerning my Car Insurance payments. I asked if there was a way to set it up automatically, as it is a lot of money to come up with twice a year. She was very helpful & knowledgeable. It was truly a pleasure working with her. She is truly an asset to your company! We got everything taken care of. Many Thanks Katrina!!!"
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Diondra McDonald

April 8, 2024

5  out of  5 rating by Diondra McDonald
"She was very friendly"
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Leah Lim

April 5, 2024

5  out of  5 rating by Leah Lim
"James was amazing to work with. Very attentive and got the job done in a timely manner. He always clarified and answered any questions that I had before moving forward. 10/10 customer service."
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Bridget McEvoy

March 28, 2024

5  out of  5 rating by Bridget McEvoy
"We had the pleasure of talking to Katrina over the phone while we were getting our new work truck registered at dmv. Katrina was very polite and professional and made the process quick and easy. 10/10 recommend Katrina!"
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Mika Berryman

March 1, 2024

5  out of  5 rating by Mika Berryman
"Very quick and professional service. Everyone I dealt with was extremely pleasant. Will definitely consider them for additional sevices."
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Dwight Wolf II

February 5, 2024

5  out of  5 rating by Dwight Wolf II
"Great experience with Mark Crump's office. The agents are always very responsive, helpful, and friendly."
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Charles Williams

January 29, 2024

5  out of  5 rating by Charles Williams
"It is always great working with Katrina."
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Roger Patterson

November 10, 2023

5  out of  5 rating by Roger Patterson
"The people are very friendly, easy to work with and will go out of there way to help you."
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Maurice L. Ward

September 13, 2023

5  out of  5 rating by Maurice L. Ward
"Lisa was very professional and provided great advice regarding coverage options. Excellent service!"
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Qurahn Washington

July 25, 2023

5  out of  5 rating by Qurahn Washington
"I delt with Lisa very friendly and professional"
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Terry P

June 7, 2023

5  out of  5 rating by Terry P
"mark and Jocelyn have been great to work with. We have had communication with Jocelyn several times and she is the best."